SHIPPING: We use the U.S. Postal Service to ship all orders under 10 items. Orders of 10 or more items will be shipped UPS.
All PERSONALIZED AND SEMI-PERSONALIZED FANS will be shipped within one week of placing order.
All PRE-FORMATTED fans will be shipped one business day after receipt.
All back orders will be shipped two to three weeks after order is placed.
RETURNS: Returns will only be allowed on fans that do not operate properly. Returns due to misspelled words inputted by customers will not be allowed. Fan of the Word does not spell check words. All messages are transferred and programmed into the fans as they are received from customers